Service Terms and Conditions
Article 1. Purpose and Effect of the Contract
The purpose of these terms and conditions is to define the rights, duties, and responsibilities of theApp Doctor, Inc. (hereinafter referred to as the "company") and its users in using internet-related services operated by the company to provide the production, modification, and maintenance services of software programs.
Article 2. Definition of Terms
① "Service" refers to the user requests the company to produce, modify, and maintain a mobile software program, and the company provides the user with the output according to the user's requirements. Details of the service are described in detail on the purchase page of each service or coupon (voucher) and the payment page of the service or coupon (voucher).
② "Coupon" refers to a voucher enablesa use of the company's service.
③ "Purchase time"refers to the amount of time of the service that can be provided by the company by using each coupon the user purchased, and the user may request the company to have the developer provide the service to the user during the time corresponding to the time of purchase.
④ "User"refers to a member or non-member who agrees to the terms and conditions and enters into a service contract with the company to receive services provided by the company.
⑤ "Member"refers to a person who has registered as a member by providing personal information to a company, who continuously receives the company's information, and who can continue to use the services provided by the company.
⑥ "Non-member" refers to a person who uses services provided by a company without signing up for a membership.
⑦ "Developer" refers to a professional who provides a company's service to the user.
Article 3. Clarification, Explanation, and Amendment of the Contract
① The company shall post on the homepage screen (front) of the service so that users can know the contents, trade name, location of the business office, name of the representative, business registration number, contact information (such as telephone, fax, e-mail address, etc.).
② The company may amend its terms and conditions to the extent that it does not violate relevant laws, such as the Regulation of Terms and Conditions, the Framework Act on Electronic Transactions, the Electronic Signature Act, the Promotion of Information and Communications Network Utilization and Information Protection Act, the Door-to-Door Sales Act, and the Consumer Protection Act.
③ The companymay amend this contract to the extent that they do not violate the relevant laws. If the company revises the terms and conditions, it shall announce the date of application and the reason for the change on the website 7 days before the date of application. However, in the case of a change in the terms and conditions unfavorable to the member, the amendment shall be marked so that the customers can easily understand and notified 30 days before the application date.
④ If the company has issued a notice under paragraph(3) that the member is deemed to have agreed to revise the terms and conditions unless the member does not express his/her intention to reject the revised terms and conditions by the application/enforcement date, and the member has not explicitly expressed refusal to change the terms and conditions, the company may consider that the member has agreed to the changed terms and conditions as of the application/ enforcement date. A member who has expressed his/her refusal to amend or change the terms and conditions may choose to terminate the contract or withdraw from the membership.
⑤ The company may take the necessary technical steps to ensure that the terms and conditions are all printable and verified by the members.
⑥ Agreeing to this terms and conditions means agreeing to visit the website regularly to confirm changes to the terms and conditions.
⑦ For the matters not prescribed in this contract and the interpretation of this terms and conditions shall be in accordance with the Guidelines for Protection of Electronic Exchange Visas, or relevant statutes enacted by the government or Commercial Practices.
Article 4. Registration of Membership
① Users can apply for membership by signing up according to the subscription form set by the company and expressing their intention to agree to the terms and conditions.
② The company shall register as a member among the users who have applied for membership as referred to in paragraph(1) unless in the following cases:
- In case an applicant for subscription has previously lost his/her membership pursuant to Article 6(2) of the terms and conditions; Provided that shall not apply where 3 years have passed since he/she lost his/her membership under Article 6(2) and has obtained consent to re-enter as a member of the company;
- In case there is a false, omission, or error in the details of registration;
- In case it is deemed that registering as a member significantly impedes the technology of the company; or
- In case a member is under 14 years of age as of the date of application for membership
③ The membership agreement is validwhen the company's approval reaches the applicant.
④ If there is any change in the registration under Article 5(1), members shall immediately notify the company of the change by e-mail or other means.
Article 5. Change of Member’s PersonalInformation
① Members shall immediately notify and modify the homepage operated by the company if there is a change in member’s personal information (address, e-mail address, telephone number, etc.).
② Members shall be fully responsible for the result caused by failure to notify orto modify changes, and the company shall not be liable for the damages caused by them.
Article 6. Withdrawal of Membership and Disqualification, etc
① Members may ask the company to withdraw the memberbhsip at any time, where the company immediately processes the withdrawal.
② The company may restrict or suspend the membership in the following cases:
- In case false information is registered at the time of applying for membership;
- In casea member fails to pay for the price of goods, services, payment, or use of the company purchased through a companywithin the deadline;
- In case a member interferes with the use of other persons'services or threatens the order of e-commerce by stealing such information, etc.;
- In case a member uses a company to engage in an act that is prohibited by Acts and subordinate statutes and this terms and conditions, or contrary to the public custom; or
- In case a member intentionally interferes with other company's business activities
③ If the same act is repeated more than twice after the company restricts or suspends its membership, or if it is not corrected within 30 days, the member may lose its membership.
④ If amember loses its membership, the membership registration will be canceled. In this case, the member shall be notified and given an opportunity to explain before the cancellation of the membership.
Article 7.Dutyof Members regarding ID and Passwords
① Each member is responsible for managing their own ID and password.
② Members should not allow their ID and password to be used by third parties.
③ If a member recognizes that his or her ID and password has been stolenby a third party, he or she shall immediately notify the company and comply with the company's instructions.
Article 8.Notification to Users
① In case the company notifies the user, the company may do it via email or text message registered by the user.
② If it is impracticable to notify individually due to the failure of the user's contact information, change, etc., or if it is returned at least twice even after notifying the contact number registered by the user, the company shall post it for at least 7 days on the service bulletin board, etc. instead of individual notice.
Article 9. Protection of Personal Information of Users
① The company shall try to protect the personal information of the users as prescribed by the relevant statutes. The protection of users'personal information shall be governed by the relevant statutes and the " Personal Information Processing Policy" determined by the company.
② If a user obtains prior consent in accordance with relevant Acts and subordinate statutes, such as the Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc., the company shall provide the user's personal information to a third party within the scope of consent, and shall describe the procedures, methods, etc. in detail in the company's 'Personal Information Processing Policy'.
③ The 'Personal Information Processing Policy', which the company publishes and discloses through the service homepage, is part of this agreement, and the user agrees with it.
Article 10. Restrictions on the Conclusion and Consent of a Purchase Contract
① The purchase contract for the service or coupon shall be concluded only when the user applies for purchase with the intention to agree to this agreement(selects the acceptance) and the company accepts it.
② Users shall be aware of the matters specified and notified by the company in these terms of the service or coupon before entering into a contract for the purchase of the service or coupon and ensure that they can trade accurately without any mistake.
③ The contract shall be deemed to have been reached at the time when the company's consent reached the user in the form of a notice of receipt under Article 13(1).
④ The company may refuse to accept the purchase application if it falls under any of the following. However, if a contract is concluded with a minor, the minor or legal representative shall be notified they may cancel the contract,unless the consent of the legal representative is received:
- If there is a false, omission, or error in the contents of the application; or
- If it is deemed that consent to an application for purchase significantly impedes the technology of the company
⑤ The companies can collect the minimum information needed for the use of service. For this, the user mustdiligently notifyto the company’s inquiry. In such cases, the company shall use and manage the collected user's information as prescribed by the Terms and Conditions of Use, Personal Information Processing Policy, Promotion of Use of Information and Communications Networks, Information Protection, etc.
Article 11. Payment Method
The payment method for goods or services purchased by the company may be made by any of the following methods available:
- Transfer of accounts such as online bank account deposit, phone banking, internet banking, mail banking, etc.
- Payment of various cards such as prepaid cards, debit cards, credit cards, etc.
- Payment by electronic currency
- Payment by coupon purchased from the company
- Payment by merchandise coupons which have entered into a contract with a company or recognized by the company
- Payment by any other electronic means of payment
Article 12. Part-time Coupon Service for Developers
① If a user purchases a coupon in accordance with these terms and conditions, the user can use the company's service by using the coupon for the validperiod from the time of payment according to the company's operating policy.
② If a user uses a coupon, the company will deduct the time spent by the developer in providing the service to the user from the purchase time.
③ The company may sell the following types of coupons, and can add or change the types or contents of coupons depending on the company's circumstances and other conditions:
- Classification according to purchase time of coupon: 20 hours, 40 hours and 160 hours coupon
- 20 hours purchase service
- - Price: 700,000 won (excluding VAT, same below)
- - Expiration date: 3 months
- 40 hours purchase service
- - Price: 1.2 million won
- - Expiration date: 6 months
- 160 hours purchase service
- - Price: 4.2 million won
- - Expiration date: 6 months
④ Users can use the coupon to use the company's service before the expiration date of the coupon, and the remaining purchase time of the unused coupon expireson the expiration date.
⑤ If all the time of purchase is used up since the users use the purchased coupon, or if the conditions for the loss of validity of the coupon that the company notified on the coupon purchase page and the payment page are met, the coupon will lose its effect.
⑥ Users cannot assign coupons to a third party without prior written consent of the company.
⑦ Details of the terms and conditions of use, such as the type of coupon, payment method, expiration date, available service, conditions of loss of effect, etc. shall be posted and informed by the company on the coupon purchase page, payment page, etc.
Article 13. Notification of Confirmation, Change or Cancellation of Purchase
① The companymustsend the confirmation to a user when the user makes purchase.
② Upon the receipt of confirmation, the user may request change or cancellation of the purchase immediately after receiving the notice of confirmation, and the company shall, at the request of the user, comply with such request without delay. However, if the payment has already been made, Article 15 shall apply to the withdrawal of the subscription, etc.
Article 14. Suspension of Services
① The company may temporarily suspend the provision of services inspecific situations, such asrepair,inspect, replace, or breakdown of communication facilities such as computers, loss of communication, or natural disasters, traffic control, etc.
② In the case of service interruption under paragraph(1), the company shall notify the user in the method prescribed in Article 8.
Article 15 Withdrawal of Subscription, etc.
① A user may request the company to cancel the payment (withdrawal of the subscription) within 7 days from the date of payment only if the relevant service or coupon has not been used at all. Provided that where the contents of the relevant service or coupon are different from the contents of the display or advertisement or are implemented differently from the contents of the contract, the subscription may be withdrawn within 3 months from the date of receipt of the relevant service or coupon, or 30 days from the date a user knew or became aware of such fact.
② If a user applies for the withdrawal of the subscription for a service or coupon for which the user can withdraw the subscription under paragraph(1) (within 7 days from the date of payment), or falls under the grounds for restricting the withdrawal of the subscription prescribed by relevant Acts and subordinate statutes, such as the Act on Consumer Protection in electronic commerce, etc., the withdrawal of the subscription is restricted.
③ The withdrawal of subscription may be made by telephone, e-mail, etc., and shall take effect when the user expresses his/her intention reaches the company, and the company shall reply to the user without delay after receiving the user's letter of intention.
④ If there is a payment to be refunded after the user confirms the application for withdrawal, cancellation or cancellation, the company shall, in principle, request the suspension or cancellation of payment to the operator of each method of payment within 3 business days from the date of receipt of the user's expression of intention, and make a refund through the same payment method paid by the user. However, there may be differences in the method of refund for each individual payment method and the possible refund period, as in the case of the company notified the user in advance or in the casesas the following:
- In the case of a payment method requiring confirmation of receipt, such as a credit card, within 3 business days from the date of confirmation of receipt;
- If a refund period has passed the relevant period, where a business operator by means of payment has set a deadline for suspension of payment or cancellation of payment, etc. in advance by an agreement with the company;
- If a user has benefited from the service/coupon as a result of the use of the service/coupon, or in the case of interim termination;
- If a user does not immediately provide information or data necessary for refund processing to the company; or
- If there is an explicit expression of intention by the relevant user
⑤ If a user who purchases a coupon requests a refund of the coupon, the company shall deduct from the coupon price paid by the user to the company (i) an amount equivalent to the purchase time deducted by the user by using the service (referring to the amount obtained by multiplying the user's share of the total purchase time of the coupon by the price of the coupon); (ii) refund the amount after deducting the cancellation fee equivalent to % of the coupon price. Under no circumstances, however, coupons that have expired will be refunded. Coupon refund requests can be made through (a) KakaoTalk Plus Friend 1:1 consultation, (b) homepage inquiry/request bulletin board refund, or (c) telephone (02-6490-1770).
⑥ If a user violates the obligations prescribed by these terms and conditions, the company may cancel or terminate the contract, restrict the use of the service, or file a claim for damages, and if there is any amount to be refunded after the contract is terminated, it shall be refunded after deducting the amount responsible by the user within a certain limit.
⑦ In the case of withdrawal of subscription, etc., the user shall be responsible for the expenses incurred in returning the goods, etc. supplied. The company shall not claim penalty or damages to the user on the grounds of withdrawal of the subscription.
Article 16. Copyright and Restriction on Use
① Copyrights and other intellectual property rights for works described on the company's website belongs to the company.
② Users shall not use the information obtained by using the company's homepage for profit-making purposes through unauthorized use, reproduction and distribution without the company's consent.
Article 17. Individual Service Agreement
Article 18. Duty of the Users
① A user shall not engage in any of the following acts when using a service:
- Entering false information at the time of application for use or change, stealing or unlawfully using another member's ID and password;
- Copying, distributing, or using information obtained from the company's website commercially without prior consent from the company;
- Damaging or penalizing another person's reputation;
- Posting pornography on a bulletin board, etc. or connecting (linking) pornographic websites;
- Infringing the copyright of a company, copyright of a third party, or other rights;
- Distributing information, sentences, shapes, voices, etc.to other persons in violation of public order and traditional customs;
- Registering or distributing computer virus infection data that may cause malfunction or destruction or confusion of information, etc. of facilities related to services;
- Transmitting information that may intentionally interfere with the operation of the service or interfere with the stable operation of the service and the recipient's explicit intention to refuse to receive it, or transmitting (illegal) spam;
- Pretending to be another person and falsely stating the relationship with another person;
- Collecting, storing, and disclosing personal information of other users;
- Distributing false information for the purpose of giving property benefits to himself/herself or any other person or inflicting damage on another person;
- The act of changing the information posted on the website by the company;
- Transmitting or posting information (including computer programs) prohibited from being transmitted or posted pursuant to relevant statutes;
- Posting or sending an e-mail by disguising or impersonating an employee or operator of a company, or by stealing another person's name;
- Posting or e-mailing data containing software viruses and other computer codes, files, and programs designed to disrupt or destroy normal operation of computer software, hardware, and telecommunications equipment; or
- Other illegal or unjust acts
② Users shall comply with the relevant statutes, relevant terms and conditions, detailed use guidelines, guidance on the use of services, precautions notified on the site, matters notified by the company in relation to the use of services, etc. when using services provided by the company, and shall not interfere with the business of the company.
③ Users are not allowed to hack, advertise, promote pornographic sites, or make profit through them, or illegally distribute commercial software. The company shall not be responsible for all the consequences of this violation, and the user shall compensate the company for the damage caused by such an act. Also, if the company finds the above facts, it can take legal action such as reporting such facts to the administrative agency or filing a complaint with the investigative agency.
④ If a user registers his or her personal information to use the service, he or she must provide full information that matches the current facts.
Article 19.Duty of the Company
① The company shall not engage in conducts against the Acts and subordinate statutes or act against the customs of public service, and shall do its best to provide services continuously and stably as prescribed by the terms and conditions.
② The company should have a security system to protect the user's personal information (including credit information) so that the user can use the Internet service safely.
③ The companyshall not send commercial e-mails that users do not want.
Article 20. Compensation for Damages
① If the damage occurs to the user due to the intentional or gross negligence of the company, the company will only compensate the user for the actual damage.
② If a company receives various objections, including a claim for damages or a lawsuit, from a third party other than the relevant user, due to an illegal act or violation committed by a user in the course of using the service, the relevant user shall be exempt the company at his/her responsibility and expense, and if the company is not exempted, the relevant user shall compensate for all damages caused to the company.
Article 21. Immunity Clause
① The companyis exempted from responsibility for providing services if it is unable to provide services due to natural disasters or force majeure equivalent thereto.
② The company shall not be responsible for the service disruption caused by the user's fault.
③ The company shall not be responsible for the loss of the revenue expected by the user in using the service, and shall not be responsible for any other damage, etc. caused by data obtained through the service. The company shall not be responsible for the information, data, reliability and accuracy of facts posted on the site by the user.
④ The company has no duty to intervene in disputes between users or between users and third parties regarding the service, and is not liable for damages.
Article 22. Dispute Resolution
① If a user is dissatisfied with the use of the company or intends to present his/her opinion, he/she may submit a complaint or opinion to the company.
② If the complaints and opinions submitted by the user are deemed justifiable, the company shall deal with them first.
③ If it is difficult to process timely, the company shall immediately notify the user of the reason and the processing schedule.
Article 23. Jurisdiction and Applicable Law
① A lawsuit concerning an e-commerce dispute between the company and a user shall be subject to the user's physical address at the time of the lawsuit, and if there is no address, it shall be exclusively under the jurisdiction of the district court having jurisdiction over the residence. However, if the user's address or residence is unclear at the time of the complaint or if he/she is a foreign resident, he/she shall file a complaint with the competent court under the Civil Procedure Act.
② The Korean law shall be applied to electronic transaction lawsuit filed between company and user.
Article 1. Enforcement Date
This agreement isvalid as of September 1, 2018.
[Supplementary Provision, July 1, 2019]
Article 1. Enforcement Date
This agreement is valid as of July 1, 2019.